http://changeforge.disqus.com/Where business and technology collideenSat, 19 Jul 2008 22:59:42 -0000http://www.changeforge.com/2008/07/17/customers-dont-know-what-they-dont-know/#comment-946665spot on.<br><br>"solutions" ack! Solution Selling should be banned from the lexicon of all who sell.GregWaltersSat, 19 Jul 2008 22:59:42 -0000