DISQUS

Tsudohnimh · 1 year ago

I might be employed by a Watchguard partner and I must say I complete agree.

Since Vector/Francisco Partners (who owns Barracuda and Bluecoat) bought WG in late 2006 things have really changed for the better in regards to support and products. It took until mid 07 for those changes to become apparent but wow what a difference. It used to take support a couple of hours to return requests and now they average 5-10 minutes. The WG fireware system is dramatically better and version 10 with SSL VPN support is great.

I'm no shill for the organization and I'm the harshest critic of the products I recommend but Watchguard is doing things well.

Written behind a WG firewall.

Tsudohnimh
KnowtheNetwork.com

ChangeForge | Ken Stewart · 1 year ago

I had not followed them closely enough to know they were acquired. That would explain why I like them so much, Barracuda appliances are also at the top of my list of appliance based solutions.

I am continuing to work with WatchGuard on the "issue", and I am consistently blown away with their responsiveness and follow-up.

Your comments are well taken, and thank you for your response, Tsudohnimh.

BTW, I like the pseudonym ;-)

Tsudohnimh · 1 year ago

What pseudonym? lol

Thank you, it is amusing the responses I get. Some completely miss it and others think my spelling is atrocious. I claim it as the first phonetical pun.

I really enjoy your writing. Keep it up.